Delivery

Delivery fee

Standard delivery is Rs 250 per order, however many products are in it. The fee is shown in your cart and at checkout before you place the order.

Where we deliver

Enter your city and full address at checkout. We confirm with you on WhatsApp whether we can deliver to you, and tell you if we cannot, before the order ships.

How long it takes

Standard delivery usually takes 3 to 5 working days after we confirm your order. This is an estimate, not a guarantee, and delays caused by couriers, weather, holidays or problems with the address are outside our control. Orders are confirmed with you on WhatsApp first, and you can follow the status of your order on the order page you are taken to after checkout.

Paying on delivery

If you pay cash on delivery, please keep the full amount, including the Rs 250 delivery fee, ready when the order arrives.

When your order arrives

• Please keep your phone reachable around delivery so the rider can find you.
• Check the package when you receive it. If it is visibly damaged, tell the rider and message us right away. We can only look at a claim made within 24 hours of delivery with photos or video, as explained on our Refunds and returns page.

Failed deliveries

If we cannot reach you or deliver because of a wrong or incomplete address, we will contact you to arrange another delivery, and we may ask for the delivery fee again for each extra attempt. After a second failed delivery we may cancel the order, and if you paid online we refund the product price and keep the delivery fee.

Contact us

WhatsApp +92 336 4494139. Email info@zahidpure.pk.